Laco Sac Boutique is not responsible for any shipping costs associated with warranty repairs or replacements. Customers can contact the manufacturers directly for warranty coverage or inquire into a service and/or repair centre. If you live in the Toronto area and have an item which is under warranty and requires servicing, please email us at customercare@lacosac.ca and we will be happy to advise you on the closest service and/or repair centre that may assist you. If your item is not under warranty, Laco Sac Boutique is not responsible for any costs associated with repairs or replacements.